FAQs

1.  Why do I need your service?

 

Answer:  Wouldn’t you want a professional to handle any problems that may come up during your absence?

 

2.  Can’t I use a neighbor to watch my home?

 

Answer:  Do you really want to place that pressure and responsibility onto your neighbor just to save a few dollars?

 

3.   Why should I use a professional to manage my home?

 

Answer:  A professional Luxury Home Manager inspects many homes, each week.  They use a check-off sheet to confirm all of the many items in your home that need to be inspected for Safety and Maintenance!

 

4.   How do I find out what has checked, on each inspection?

 

Answer:  You will receive a copy of each check sheet within a short time after that inspection has been completed. Peace of Mind!!

 

5.   If there are maintenance problems, how do they get repaired?

 

Answer:  We have established numerous reliable, repair contractors that we can call for the needed repair or repairs.

 

6.    How do we approve and pay for these repairs?

 

Answer:  After you have approved the repair and cost, either we will pay with our credit card and bill you or we can pay with your credit card. Either way, we do not add any extra charges to your bill. In some cases, owners authorize us to incur a certain amount of repairs,  in the event of emergencies without their approval.  Of course, we contact the owners asap, but sometimes, they are not within reach..

 

7.     How do you know which repairman to call?

 

Answer:   We have a great handyman on staff.  He works for $ 45 per hour.  We have professional people that will place use first or second on their list because we give them a lot of business.  During the holiday weekend, just past, I had an A/C man over at 10pm on Sat night to repair a home that had renters in it.  That’s great service!!!

 

8.      Do you also handle Rentals?

 

Answer:     Yes, we have a very active rental program.  Please go to our Vacation Rental program!

 

Give us a call at 760-772-6740